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迟交货表示歉意
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尊敬的先生:
关于拖延交货
我方十分抱歉迟交该笔货物。我方可向贵方保证,为了迅速交货,我方已尽了最大的努力,尽管我方工作人员加班工作,由于订单太多,不能按所希望的时间内交货,让贵方久等了,深表歉意。因为我方知道贵方急需货物,为了向贵方表示我方要急于避免给贵方带来不便,我方首先把手中其他订单放在一边,我方其他地区的客户也在催马上交货。但是,由于目前需求量空前增加,大大地超出了我方的承受能力。我方相信,这一解释会使贵方信服我方在做最大的努力尽快发货,以满足贵方的订货。就是在最近遇到这种冲击的情况下,在规定的时间内,我方也未忘记交货。希望贵方对最近我方不能如期交货一事能给予谅解。贵方以后的订单将随时得到我方最精心和迅速的办理。
此致

Dear Sirs,
Re:Delay in delivery
We much regret the delay, and can assure you that we havedone our utmost to expedite delivery, but the great pressure oforders for these goods has made it impossible for us to deliver aspromptly as we could wish, in spite of the fact that our people areworking over time. We are sorry to have to keep you waiting, as weknow you want the goods urgently and, in order to show you thatwe are anxious to avoid putting you to inconvenience, we have putaside other orders which really should have been got at hand first.
Our customers are pressing on all sides for immediate delivery,but the demand is unprecedentedly heavy, and we are by no meansthe only manufacturer of these goods whose resources have beenovertaxed. We trust this explanation will convince you of ourendeavours to fill your esteemed orders with the best possibledespatch, and as, until this recent rush, we have never failed todeliver your orders within the matter of recent delays. Your esteemedorders will at all times receive our most careful and prompt attention.
We remain, dear sirs,
Your faithfully,
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